1. Refund Policy

Refund Policy

At Kordex.store, customer satisfaction is our priority.

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.

Non-returnable items include:

• Custom or personalized products.
• Items damaged due to misuse.
• Clearance or final sale items.

Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 5–10 business days.

If you receive a damaged or defective item, please contact us within 7 days of delivery.

For return requests, contact:

Email: support@kordex.store